Shipping policy
Shipping Policy – PatelKart.in
Thank you for choosing PatelKart.in. We are committed to delivering your orders quickly and safely across India.
1. Shipping Coverage
We currently ship to all serviceable locations within India.
2. Order Processing Time
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
Once dispatched, orders are typically delivered within 5–7 business days, depending on your location and courier availability.
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) on eligible orders. Please ensure that the correct shipping details and contact number are provided to avoid delivery issues.
5. Shipping Charges
No shipping charges.
6. Order Tracking
After your order is shipped, you will receive tracking details via SMS or email, allowing you to monitor your shipment in real time.
7. Delays in Delivery
While we aim to deliver your order within the estimated time, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or high demand periods.
8. Incorrect Address or Failed Delivery
Please ensure your shipping address is accurate. We are not responsible for delays or losses due to incorrect or incomplete address details. In case of failed delivery attempts, our courier partner may contact you for rescheduling.
9. Returns & Exchanges
We offer a 7-day return policy. If you receive a damaged, defective, or incorrect product, you may request a return within 7 days of delivery. The item must be unused and in its original packaging.
If you have any questions or need assistance, please contact our customer support team.
Thank you for shopping with PatelKart.in!